Hello fellow SeaRay owners,
Has anyone ever had to replace glass on their SeaRay's? The center section of my 270SLX's windshield was broken while trailering. I assume a rock hit it. In any case, being a Taylor Made (TM) windshield, I figured a quick phone call to TM would have the replacement glass on its way. Not so quick. Apparently, TM is held to a "non-compete" clause with SeaRay whereas they cannot sell directly to consumers. I have to go through a SeaRay dealer. OK, I get it, SeaRay and its dealers want a piece of the pie. So I call my dealer to inquire about the repair services TM offers and explained to me by TM. I send them my frame, they replace the glass and send it back to me. Again, through a dealer. Now I call my dealer. They have never heard of the program and have no idea how to process my request. So here I am in the midst of a short Ohio season with no windshield and no easy way to replace the curved glass. To me, their non-compete (collusion, monopoly and price fixing in my opion) have made a seemingly simple process nearly impossible. Any suggestions?
Happy boating!
