Sea Ray

My 2016 SPX 19 stranded me last weekend - and so did Searay. The boat has had far too many 'design / engineering defects' so far. The latest one... Out in our local medium sized lake (Lake Maitland in the Orlando area) for a day of tubing and swimming. Engine running fine all afternoon.  Started/stopped the engine many times for swimming, etc.  Late afternoon, nearing the end of our day on the water, went to start the engine, it cranked, sort-of started - ran rough and seemed never to come up to a smooth idle, then died and we got the generic Service Engine Soon light. Tried to start a few more times - it would crank but not start. We were left stranded, and luckily another boater towed us back to the ramp. Engine is the factory 4.3 MPI 220HP stern-drive Mercury. Took to the local Searay dealer who hooked up diagnostic computer and consulted with Mercury Marine. The dealer told me that the engine wouldn't duplicate the problem for them and was running fine. They also told me that Mercury said there is a known design problem with the fuel cooling system which uses external water to cool the fuel, and on extremely hot days (which it was not) and when the water you are in is at extremely high temperature (which it was not) that the fuel can overheat causing vapor lock, preventing the engine from starting. The factory recommendation was to give me back the boat as-is, and - yes - they said that WHEN THIS HAPPENS AGAIN they recommend installing a supplemental fuel pump that they say is "guaranteed" to stop this design flaw from happening in the future.  So yes - the factory wants me to get stranded in my boat again before they fix their design flaw. It all seems to be a very weak response. I'm not terribly impressed with my Searay ownership experience so far. The boat came from the factory in Mexico with a host of manufacturing defects, there seems to have been zero quality-control checks before it left the factory, and the manufacturer has been really absent with regard to after-delivery support. I wonder if anyone else has had similar experiences? Are my expectations too high? I work in the field of private jets and I can say in that arena, the manufacturers will bend over backwards with after-delivery support. I've felt that Searay really couldn't care less.